.app-shell { max-width: 720px; margin: 0 auto; padding: 12px 16px 48px; }

.app-header {
  display: flex; align-items: center; justify-content: space-between;
  gap: 12px; padding: 10px 0 14px; flex-wrap: wrap;
}
.app-header__brand {
  font-family: var(--font-head); font-weight: 600; font-size: var(--pp-type-h2-size);
  color: var(--accent); text-decoration: none;
  
  min-width: 44px; justify-content: center;
}
.app-header__session { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.app-header__who { font-size: var(--pp-type-body-size); color: var(--text-muted); }
.app-header__who strong { color: var(--text); }


.app-tabs {
  display: flex; gap: 4px; border-bottom: 2px solid var(--line); margin-bottom: 16px;
  overflow-x: auto; -webkit-overflow-scrolling: touch;
}
.app-tab {
  appearance: none; background: none; border: none; cursor: pointer;
  min-height: 44px; min-width: 44px; padding: 10px 14px; font-size: var(--pp-text-md); font-weight: 600;
  color: var(--text-muted);
  border-bottom: 2px solid transparent; margin-bottom: -2px; white-space: nowrap;
}
.app-tab[aria-current='page'] { color: var(--accent); border-bottom-color: var(--accent); }
.app-tab:focus-visible { outline: 3px solid var(--color-focus); outline-offset: -2px; border-radius: 4px; } 
.app-tab--link { text-decoration: none; display: inline-block; }


.app-screen[hidden] { display: none; }
.app-screen__head { display: flex; align-items: baseline; justify-content: space-between; gap: 10px; flex-wrap: wrap; margin: 4px 0 10px; }
.app-screen__head h2 { margin: 0; font-family: var(--font-head); font-weight: 600; font-size: var(--pp-text-xl); }
.app-screen__hint { font-size: var(--pp-type-body-size); color: var(--text-muted); }
.app-list { display: flex; flex-direction: column; gap: 10px; }
.app-list__more { margin-top: 12px; }


.login-actions { display: grid; gap: 12px; margin: 4px 0 10px; }
.login-divider {
  display: flex; align-items: center; gap: 12px; margin: 14px 0;
  color: var(--text-muted); font-size: var(--pp-type-body-size); white-space: nowrap;
}
.login-divider::before, .login-divider::after { content: ''; height: 1px; background: var(--line); flex: 1; }


.app-row { display: flex; flex-direction: column; gap: 6px; }
.app-row__top { display: flex; align-items: baseline; justify-content: space-between; gap: 8px; flex-wrap: wrap; }
.app-row__title { font-weight: 600; font-size: var(--pp-text-md); margin: 0; }
.app-row__meta { font-size: var(--pp-type-body-size); color: var(--text-muted); display: flex; gap: 10px; flex-wrap: wrap; }
.app-row__actions { display: flex; gap: 8px; flex-wrap: wrap; margin-top: 4px; }

@media (max-width: 40rem) { .app-row__actions .cta-button { width: 100%; } }
.app-row__actions .cta-button { min-height: 44px; padding: 0.65rem 1.2rem; font-size: var(--pp-type-body-large-size); }


.badge {
  display: inline-block; padding: 2px 9px; border-radius: 999px;
  font-size: var(--pp-type-label-size); font-weight: 700; line-height: 20px; white-space: nowrap;
}
.badge--neutral { background: var(--surface-muted); color: var(--text-muted); }

.badge--accent { background: var(--accent-soft); color: var(--accent-soft-text); }
.badge--primary { background: var(--accent-soft); color: var(--accent-soft-text); }
.badge--success { background: var(--success-soft); color: var(--success-text); }

.badge--warning { background: var(--accent-soft); color: var(--accent-soft-text); }
.badge--danger { background: var(--danger-soft); color: var(--error); }


.calendar { margin-top: 14px; }
.calendar__head { display: flex; align-items: center; gap: 10px; margin-bottom: 8px; }
.calendar__month { font-weight: 700; font-size: var(--pp-type-body-large-size); }
.calendar__day { border: 1px solid var(--line); border-radius: var(--pp-radius-md); padding: 10px 12px; margin: 10px 0; background: var(--card-bg); }
.calendar__day-title { font-size: var(--pp-type-body-size); font-weight: 700; text-transform: capitalize; color: var(--text); margin: 0 0 4px; }


.chat-layout { display: flex; flex-direction: column; gap: 10px; }
.chat-back { align-self: flex-start; }
.chat-messages {
  display: flex; flex-direction: column; gap: 8px; max-height: 46vh;
  overflow-y: auto; padding: 12px; border: 1px solid var(--line); border-radius: var(--pp-radius-lg);
  background: var(--surface-muted);
}
.chat-msg { max-width: 78%; padding: 9px 12px; border-radius: var(--pp-radius-lg); font-size: var(--pp-text-md); color: var(--text); overflow-wrap: anywhere; }
.chat-msg__meta { font-size: var(--pp-type-caption-size); color: var(--text-muted); margin-top: 3px; }
.chat-msg__risk { font-size: var(--pp-type-caption-size); color: var(--error); margin: 4px 0 0; }
.chat-complain { margin: 0 0 6px auto; display: block; }
.chat-msg--customer { align-self: flex-start; background: var(--card-bg); border: 1px solid var(--line); }
.chat-msg--worker { align-self: flex-end; background: var(--accent-soft); color: var(--text); }
.chat-msg--operator { align-self: flex-start; background: var(--accent-soft); } 
.chat-form { display: flex; gap: 8px; }
.chat-form .form__input { flex: 1; }


.paywall { text-align: center; padding: 18px 14px; background: var(--surface-raised); }
.paywall p { margin: 6px 0 12px; }


.mode-switch { display: flex; gap: 8px; flex-wrap: wrap; }
.mode-switch__btn {
  flex: 1 1 140px; min-height: 48px; padding: 12px; border: 2px solid var(--line);
  border-radius: var(--pp-radius-md); background: var(--card-bg); cursor: pointer;
  font-weight: 600; color: var(--text-muted); font-size: var(--pp-text-md);
}
.mode-switch__btn[aria-pressed='true'] {
  border-color: var(--accent); color: var(--accent-dark); background: var(--accent-soft);
}
.mode-switch__hint { font-size: var(--pp-type-body-size); color: var(--text-muted); margin-top: 4px; }

.contacts-grid { display: grid; grid-template-columns: minmax(0, 1fr); gap: 10px; }
@media (min-width: 560px) { .contacts-grid { grid-template-columns: repeat(3, minmax(0, 1fr)); } }


.app-status { font-size: var(--pp-type-body-size); color: var(--text-muted); padding: 8px 0; }
.app-status--error { color: var(--error); }
.support-fallback { margin: 8px 0 0; }


#app-global-status {
  position: fixed; left:12px; right:12px; bottom: 16px; transform:none;
  z-index: 30; max-width:40rem; width:auto;
  margin-inline: auto; padding: 10px 48px 10px 16px; min-height: 44px; box-sizing: border-box;
  background: var(--card-bg); color: var(--text);
  border: 1px solid var(--line); border-radius: var(--pp-radius-lg); box-shadow: var(--shadow-soft);
}
#app-global-status.app-status--error { color: var(--error); border-color: var(--error); }

.app-status__close {
  position: absolute; top: 0; right: 0;
  min-width: 44px; min-height: 44px;
  padding: 0; border: 0; background: transparent; color: inherit;
  cursor: pointer; -webkit-tap-highlight-color: transparent;
}
.app-status__close::before { content: '×'; font-size: var(--pp-type-h1-size); line-height: 1; }


.skip-link {
  position: absolute; left: -9999px; top: 0; z-index: 50;
  padding: 10px 16px; background: var(--card-bg); color: var(--accent);
}
.skip-link:focus { left: 8px; top: 8px; }

.skip-link:focus-visible { outline: 3px solid var(--color-focus-gap); outline-offset: 2px; }


.app-shell > main { max-width: none; margin: 0; padding: 0; display: block; }
@media (min-width: 48rem) {
  .app-shell > main > .card { width: auto; justify-self: stretch; }
}


.worker-categories { display: flex; flex-wrap: wrap; gap: 8px; margin: 8px 0 12px; }
.worker-chip {
  border: 1px solid var(--line); border-radius: 999px;
  padding: 9px 16px; min-height: 44px;
  background: var(--card-bg); color: var(--text);
  font: 600 var(--pp-text-md)/1 var(--font-body); cursor: pointer;
}
.worker-chip--on {
  background: var(--accent-soft); border-color: var(--accent); color: var(--accent-soft-text);
}
.worker-chip:focus-visible { outline: 3px solid var(--color-focus); outline-offset: 2px; }
.worker-ready { display: flex; align-items: center; gap: 10px; margin: 4px 0 12px; min-height: 44px; }

.worker-ready__toggle { box-sizing: content-box; padding: 11px; width: 22px; height: 22px; accent-color: var(--accent); }
.worker-ready__label { font-weight: 600; }


.app-shell { max-width: 68rem; padding: 1rem max(1rem, calc((100vw - 64rem)/2)) 4rem; }

.app-shell:not(.app-shell--narrow) { --shell-gutter: max(1rem, calc((100vw - 64rem)/2)); max-width: none; padding: 0 var(--shell-gutter) 4rem; }

.app-shell.app-shell--feed { --shell-gutter: max(1.25rem, calc((100vw - 70rem)/2)); }


.app-header { display: flex; flex-wrap: nowrap; align-items: center; justify-content: space-between; gap: .5rem 1rem; min-height: 3.5rem; padding: .25rem var(--shell-gutter, 1rem); margin-inline: calc(var(--shell-gutter, 0px) * -1); border-bottom: 1px solid var(--line); background: var(--pp-color-night-canvas); color: var(--pp-color-night-text); }
.app-header__brand { display: inline-flex; align-items: center; flex: 0 0 auto; min-height: 44px; font-size: clamp(.9rem, 4vw, 1.05rem); letter-spacing: -.02em; color: var(--pp-color-night-text); }
.app-header__session { flex: 0 1 auto; flex-wrap: wrap; justify-content: flex-end; min-width: 0; min-height: 44px; gap: .25rem .75rem; }
.app-header__who { min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; color: color-mix(in srgb, var(--pp-color-night-text) 78%, transparent); }
@media (max-width: 40rem) { .app-header__who { overflow: visible; white-space: normal; overflow-wrap: anywhere; } }
.app-header__who strong { color: var(--pp-color-night-text); }
.app-header .text-link { color: var(--pp-color-night-text); }

.app-header .app-header__login { min-height: 44px; padding: .3rem .75rem; font-size: var(--pp-type-body-size); line-height: 1.2; }

.header-chip { display: inline-flex; align-items: center; min-height: 44px; min-width: 44px; padding: 0 .75rem; border: 1px solid color-mix(in srgb, var(--pp-color-night-text) 40%, transparent); border-radius: 999px; color: var(--pp-color-night-text); text-decoration: none; white-space: nowrap; }
.header-avatar { width: 44px; height: 44px; flex: 0 0 auto; border: 0; border-radius: 50%; background: var(--pp-color-night-text); color: var(--pp-color-night-canvas); font: inherit; font-weight: 700; cursor: pointer; }
.app-header__who:has(.header-chip) { display: inline-flex; align-items: center; gap: .5rem; overflow: visible; }
.header-menu { position: fixed; z-index: 50; display: grid; min-width: 11rem; padding: .25rem; border: 1px solid var(--line); border-radius: var(--pp-radius-lg); background: var(--card-bg); box-shadow: var(--shadow-card); }
.header-menu[hidden] { display: none; }
.header-menu__item { display: flex; align-items: center; min-height: 44px; padding: 0 .75rem; border: 0; background: none; font: inherit; text-align: left; color: inherit; text-decoration: none; cursor: pointer; }

.app-header :focus-visible { outline: 3px solid var(--color-focus-gap); outline-offset: 2px; }

.app-shell--narrow .app-header { border-radius: 0; margin-top: -24px; box-shadow: 0 0 0 100vmax var(--pp-color-night-canvas); clip-path: inset(0 -100vmax); }

.app-tabs { --tab-pad: 14px; margin: 0 calc(var(--shell-gutter, 1rem) * -1) 1.25rem; padding: 0 max(0px, calc(var(--shell-gutter, 1rem) - var(--tab-pad))); border-bottom-color: var(--line); background: color-mix(in srgb, var(--card-bg) 50%, transparent); }
.app-tab { display: inline-flex; align-items: center; justify-content: center; min-height: 48px; padding-inline: var(--tab-pad); font-family: inherit; text-align: center; } 
.app-screen > .card, .app-screen.card { box-shadow: var(--shadow-soft); }
.app-screen__head { margin-top: .5rem; }
.app-screen__head h2 { font-size: clamp(1.25rem, 3vw, 1.8rem); }
.app-list { gap: .7rem; }
.app-row { padding: 1rem; border: 1px solid var(--line); border-radius: var(--pp-radius-md); background: var(--card-bg); box-shadow: var(--shadow-soft); } 
.login-actions { margin-top: 1rem; }
.login-divider { margin: 1.2rem 0; }
.mode-switch__btn, .worker-chip { border-radius: var(--pp-radius-md); }
.paywall { border: 1px solid var(--accent); background: var(--accent-soft); }
.chat-messages { background: var(--surface-raised); }
@media (max-width: 40rem) { .app-tabs { --tab-pad: 6px; overflow-x: auto; scrollbar-width: none; } .app-tabs::-webkit-scrollbar { display: none; } .app-tab { font-size: var(--pp-type-body-size); flex: 1 0 auto; } }


.app-shell.app-shell--feed { padding-bottom: 0; }
.app-shell--feed .app-tabs { margin-bottom: 0; }

.app-header__cab-link { display: inline-flex; align-items: center; min-height: 44px; font-size: var(--pp-type-body-size); white-space: nowrap; }
@media (max-width: 40rem) { .app-header__cab-link { display: none; } }


.login-mark { display: block; margin: 0 0 .75rem; }
#screen-login .form__input { min-height: 48px; }
#screen-login .cta-button, #screen-login .text-link { min-height: 48px; }
#screen-login .login-actions .cta-button { width: 100%; }

#screen-login .form__submit { justify-self: stretch; width: 100%; }
#screen-login .text-link:focus-visible { outline: 3px solid var(--color-focus); outline-offset: 2px; }


.request-lifecycle { display: grid; gap: 8px; }
.request-lifecycle__action { display: grid; gap: 8px; }
.request-lifecycle__confirm { display: grid; gap: 8px; }
.request-lifecycle__reasons { display: grid; gap: 6px; }
.request-lifecycle__reason { display: flex; align-items: center; gap: 8px; font-size: var(--pp-type-body-size); }
.request-lifecycle__reason input { width: 18px; height: 18px; }


.feedback-honeypot { position: absolute; left: -10000px; width: 1px; height: 1px; opacity: 0; }


.promo-hero { text-align: center; }
.promo-hero h1 { margin: 8px 0 6px; }
.promo-hero__about { margin: 0 0 16px; }
.promo-hero__code { display: flex; flex-direction: column; gap: 10px; margin: 0 0 6px; }
.promo-hero__code-text { margin: 0; padding: 14px 16px; border: 2px solid var(--accent); border-radius: 14px; background: var(--surface-raised); color: var(--text); font: 700 var(--pp-text-xxl)/1.2 var(--font-head);  font-size: clamp(var(--pp-text-xl), 6.25vw, var(--pp-text-xxl)); white-space: nowrap; letter-spacing: 0.04em; }
.promo-hero__copy { width: 100%; }
.promo-hero__copy-status:empty { display: none; }
.promo-hero__ends { margin: 8px 0 14px; font-weight: 600; }

.promo-hero__used { min-height: 2.6em; }





.av-avatar { display: inline-flex; align-items: center; justify-content: center; flex: none; border-radius: 50%; overflow: hidden; color: var(--pp-color-action-on-primary); font-weight: 600; user-select: none; }
.av-avatar--32 { width: 32px; height: 32px; font-size: var(--pp-text-sm); }
.av-avatar--40 { width: 40px; height: 40px; font-size: var(--pp-text-md); }
.av-avatar--56 { width: 56px; height: 56px; font-size: var(--pp-text-xl); }
.av-avatar--96 { width: 96px; height: 96px; font-size: var(--pp-text-xxxl); }
.av-avatar svg { width: 60%; height: 60%; }
.av-avatar__img { width: 100%; height: 100%; object-fit: cover; }
.av-person-card-scrim { position: fixed; inset: 0; z-index: 1000; display: flex; align-items: center; justify-content: center; padding: 16px; background: color-mix(in srgb, var(--pp-color-text-ink) 45%, transparent); }
.av-person-card { max-width: 420px; width: 100%; max-height: 90vh; overflow: auto; padding: 20px; border-radius: 12px; background: var(--card-bg); color: var(--text); }
.av-person-card:focus { outline: none; }
.av-person-card .av-avatar { margin-bottom: 12px; }
.av-person-card__name { margin: 0 0 8px; font-size: var(--pp-text-xl); }
.av-person-card__line, .av-person-card__about { margin: 4px 0; font-size: var(--pp-text-md); }
.av-person-card__about { white-space: pre-line; }
.av-person-card__error { margin: 0 0 12px; }
.av-person-card__close { min-height: 44px; min-width: 44px; margin-top: 12px; padding: 0 16px; border: 1px solid var(--accent); border-radius: 8px; background: var(--card-bg); color: var(--accent); font: inherit; cursor: pointer; }
.av-person-card__close:focus-visible, .av-person-card:focus-visible { outline: 3px solid var(--color-focus); outline-offset: 2px; }



.av-about { margin: 24px 0; }
.av-about__title { margin: 0 0 12px; font-size: var(--pp-text-xl); }
.av-about__form { display: flex; flex-direction: column; gap: 12px; }
.av-about__field { display: flex; flex-direction: column; gap: 4px; font-weight: 600; }
.av-about__experience, .av-about__text { width: 100%; box-sizing: border-box; min-height: 44px; padding: 10px; border: 1px solid var(--text); border-radius: 8px; background: var(--card-bg); color: var(--text); font: inherit; font-weight: 400; }
.av-about__text { resize: vertical; }
.av-about__counter { align-self: flex-end; font-size: var(--pp-text-sm); }
.av-about__hints { margin: 0; padding-left: 18px; font-size: var(--pp-text-sm); }
.av-about__errors { display: flex; flex-direction: column; gap: 4px; }
.av-about__error, .av-about__hidden { margin: 0; color: var(--error); }
.av-about__consent { display: flex; align-items: flex-start; gap: 8px; }
.av-about__consent input { flex: none; width: 22px; height: 22px; accent-color: var(--accent); }
.av-about__save { align-self: flex-start; min-height: 44px; min-width: 44px; padding: 0 16px; border: 1px solid var(--accent); border-radius: 8px; background: var(--accent); color: var(--card-bg); font: inherit; cursor: pointer; }
.av-about__status { margin: 0; }
.av-about__experience:focus-visible, .av-about__text:focus-visible, .av-about__save:focus-visible, .av-about__consent input:focus-visible { outline: 3px solid var(--color-focus); outline-offset: 2px; }